State Farm® Insurance Agent Randy Bales

"We are pleased with our association with this office."

"Randy and his team have allowed my family to have a one stop shop for all of our insurance needs. I’m not only saving money, but peace of mind that comes from knowing that they have my family’s back is priceless."

"Katie is a superstar any questions or concerns and she is on it."

"Wow, dedication. Nate got me taken cared of with the best possible rates and even stayed past hours to help me. Couldn't ask for a better rep!"

"They are always very helpful!"

"I had the pleasure of working with Morgan at the Bales Team, and I couldn’t be more impressed! From the very beginning, Morgan took the time to understand my unique insurance needs and walked me through every step of the process. Their professionalism, attention to detail, and clear communication made what can often be a confusing experience feel seamless and stress-free. I truly felt like they had my best interests at heart, ensuring I had the right coverage at a great rate. I highly recommend Morgan to anyone looking for expert insurance guidance – they truly go above and beyond! Five stars all the way!"

"Terrie Was amazing to work with."

"Very good people who go the extra mile Would definitely recommend working with Nate!"

"I have been with State Farm/Randy Bales office for about 3 years or so! The team is amazing always get my questions answered and the best prices and discounts!! I would highly recommend this office to anyone! Terrie Hessler is an amazing agent, thank you team!"

"“I recently switched to Randy’s office after working with Morgan on insuring our master HOA policy in Winter Park. Morgan is always helpful and makes sure everything on our policies is correct. When changes are needed, she’s proactive about finding the solution and following up. I exclusively work with Morgan because I know she will get the job done.”"

"Nate is the best. He always goes out of his way to help us with anything need"

"Nate and the team at Bales State Farm are first class. Their attention to detail is second to none. I really feel like family any time I make a call into their office. Keep up the good work."

"Morgan is the best! I know when I contact her for help she will make sure it gets done and gets done correctly. We moved to Randy’s office from a previous agent two years ago and love the customer service we receive."

"Morgan R did a great job helping our business make changes to our auto policies in an efficient manner. Her responses were prompt, and she made sure the changes were done correctly, even following up throughout the process to make sure we knew what was going on."

"Terrie is always helpful and if I can’t reach her for support the entire team steps up. Have been with State Farm for 40 years."

"Very friendly staff with helping me with all my insurance needs. Terrie Hessler has been my go-to for all my question and concerns. If your looking for an agent to work with this is for sure my number one choice."

"Katie P is awesome to work with and always gives prompt replies with accurate and researched information. I love working with her!!"

"I can’t recommend Randy Bales enough! He is the epitome of professionalism and truly cares about his clients. Randy’s deep knowledge of insurance paired with his personalized approach made the entire process seamless and stress-free. He took the time to understand my needs and provided tailored solutions that gave me peace of mind. Whether you’re insuring a car, home, or anything else, Randy goes above and beyond to ensure you’re fully protected. It’s rare to find someone so dedicated and trustworthy in the industry. If you’re looking for an insurance agent who delivers exceptional service with genuine care, Randy is your guy!"

"Terrie was very polite, detailed and helpful. She provided excellent service."

"I cannot recommend this agency enough, they've been kind, professional, and personable every time I've had any need to contact them over the last 7 years. Morgan was extraordinarily helpful in getting me old information I needed in regards to my policy. Even taking a 24-48 hour wait time down to about 10 minutes!"

"Everyone in this office is always very helpful and knowledgeable. My son has 2 accidents with vehicle damage, and claims have gone thru State Farm with no issues. They are always following up on claims until the repair is completes."

"I recently switched everything to State Farm with the Bales team and they have been great! Fast, reliable, and saved me money with better coverage!"

"Lets be honest, all the big names are the same. If you want a better different experience though. Use Randy and his team. I cant say enough good about them! Thanks guys."

"Very quick and efficient, Nate answered all our questions and made us feel comfortable with our decisions. Easy to talk to and great conversations in-between talking about the life insurance policies made it easy to get through."

"When things go wrong on claim, Randy Bales will not be in your court being your advocate. In fact he wont even call you back, he will have someone else in his office do it. Long story short State Farm denied a legitimate claim for a roof replacement and my "agent" did nothing to help me. I was not even allowed to talk to a supervisor who denied my request for a second adjustment. DO NOT GIVE YOUR MONEY TO THIS COMPANY"