State Farm® Insurance Agent Randy Bales

"Terry was very helpful with our insurance needs"

"Abigail was excellent to work with. She was professional and courteous and solved a problem with my policy very quickly. It's nice that that level of service still exists today."

"Terrie has really worked to find me affordable homeowners insurance (in Teller County no less!) She's very professional and kind."

"I worked with Diana Solis at Randy Bales' office on a recent loss assessment. I found Diana to be very professional and pleasant to work with. My assessment payout was handled quickly and without issue."

"I was asked to complete a survey after I was told that the $978 per month cost of State Farm auto insurance for two adults and two student drivers could not be lowered because of not completing a State Farm safety form even though my youngest completed the safe driver class as required by the state and I submitted copies to State Farm as proof thinking that met the requirement. As a result, I am extremely frustrated and disappointed in my experience with State Farm. Glad to see State Farm can afford all the celebrity advertisements and the State Farm name posted everywhere in arenas."

"Phenomenal service and knowledge from this group of agents. Abigail worked with me and is timely, responsive, and kind. 150% recommendations! They saved me a ton of money."

"Randy and his staff are outstanding. There always available to talk too and have great attitudes. I just had my 2-year policy review with Terrie and she was amazing. Keep up the great work and thanks for being there."

"State Farm is A-mazing!!! Always ready to help!!! Been with them for about 9 years!!! Their rates are fantastic!!!"

"This office always treats us like family."

"Diana has been great! I am not so happy with State Farm claims division."

"Best team ever. Very responsive."

"It was a pleasure working with Terrie. She was very helpful and worked with me to get the right coverage at a great price. It was a pleasure working with her."

"Needed some quick insurance today for a car and Abigail M Butler-Berven came through for me :) great service"

"Worked with Nate to get our Overland Truck covered. It’s an unusual truck and needed some complex underwriting. However, they got it covered with a fantastic policy all the while with seamless communication. Highly recommend this friendly, family focused but knowledgeable State Farm agent. Thanks Nate for all your hard work."

"Abigail is amazing - helped me with a massive snafu from our mortgage servicer failing to remit the annual premium for our homeowners that would have left us without coverage. Went above and beyond in ensuring that we remained covered!"

"Worked with Diana and Randy to get our insurance reinstated because of fire mitigation concerns. They were incredibly helpful and knowledgeable along the journey to help me understand what mitigation needed to be done and communicated with me at every step. Really appreciate this State Farm team."

"Abigail was terrific helping me figure out the correct coverage and get me set up!"

"Terrie is very knowledgeable, friendly and helpful. She asked good questions and the process of getting the coverage I needed was easy."

"Abigail was a great help when switching from homeowners to renters. Thank you so much for your help!"

"Terrie did an excellent job and great working with her on our insurance needs. Thank you"

"Diana Solis was so helpful to me! I wanted a review of our vehicles, insurance and costs. She promptly sent me the info she needed to research and then went even further trying to assist me with changes that would impact our premiums in a positive way. She helped me lower my car insurance by an amount that is significant for my family. Thank you, Diana--I really appreciate your help and being a customer of Bales Statefarm."

"Diana said I have a sporty car which must mean I am a sporty person as well 5/5"

"Diana Solis took care of what I needed very timely and professionally."

"We love working with Randy and his team. We’ve been clients for decades and time and time again they are there to help us when we need them the most. They routinely go above and beyond to ensure our needs are met. Diana was awesome helping us navigate the process of adding a new teen driver. She was friendly, professional, and took a lot of time answering our many questions. She made sure we were taking advantage of every discount possible."

"Excellent service , easy and quick"