State Farm® Insurance Agent Randy Bales
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Hernandez
September 27, 2024
"Everyone in this office is always very helpful and knowledgeable. My son has 2 accidents with vehicle damage, and claims have gone thru State Farm with no issues. They are always following up on claims until the repair is completes."
Tom Musgrave
September 17, 2024
"I recently switched everything to State Farm with the Bales team and they have been great! Fast, reliable, and saved me money with better coverage!"
Cody Cocas
August 30, 2024
"Lets be honest, all the big names are the same. If you want a better different experience though. Use Randy and his team. I cant say enough good about them! Thanks guys."
Michelle Herring
August 22, 2024
"Very quick and efficient, Nate answered all our questions and made us feel comfortable with our decisions. Easy to talk to and great conversations in-between talking about the life insurance policies made it easy to get through."
Scott Stewart
July 30, 2024
"When things go wrong on claim, Randy Bales will not be in your court being your advocate. In fact he wont even call you back, he will have someone else in his office do it. Long story short State Farm denied a legitimate claim for a roof replacement and my "agent" did nothing to help me. I was not even allowed to talk to a supervisor who denied my request for a second adjustment. DO NOT GIVE YOUR MONEY TO THIS COMPANY"
Carol Kay
July 29, 2024
"Excellent customer service!!"
Doris Wojcieszak-moore
June 28, 2024
"Been with them for many many years really appreciate all the people that work there"
Erica Lueck
May 20, 2024
"It has been a breath of fresh air working with Terrie H at State Farm. She was personable and thorough, explaining what I needed and not just giving me a "pitch". She helped us save thousands of dollars a year and was able to bring all our policies under one roof. I was impressed by the premiums and the discounts State Farm offers, as well as the speed at which they do business. Thank you so much, Terrie! You have been a delight to work with on this journey!"
Mary E. Austin
March 28, 2024
"Great customer service"
Dayyan Carter
March 26, 2024
"Randy and his team are awesome, great customer service. I’ve been with State Farm for over 6yrs they handle my personal auto/life insurance and my auto policy’s for my business vehicles. Thanks again Randy, Nate and Katherine."
Joshua Peterson
February 21, 2024
"Very Responsive and Checks on us. We run a small business, and this is for our personal account. Easy to deal with and get things completed, good price. Thanks guys."
Zachary Koch
January 16, 2024
"Thank you Lawrence for an amazing job getting our cars and house insured!! Oh and saving us money! Can't forget that :)"
Pamela Jensen
December 6, 2023
"I always receive prompt and courteous service from the Randy Bale agency. They are helpful in every way."
Rob Jackson
November 29, 2023
"Thorough and honest communication about everything! I appreciate the time Nate committed to answering all my questions!"
Dakota Wentworth
November 10, 2023
"Awesome staff and experience"
Josef Belderok
November 10, 2023
"Lawrence is the most helpful insurance agent I have ever worked with."
Clark Lodge
November 7, 2023
"Randy helped me get all my businesses and personal lines of insurance covered."
Ted Wahlberg
October 12, 2023
"Nate, Randy and the entire team are always extremely communicative, helpful and transparent. They are genuinely interested in my families well being and always make sure I feel protected and supported. So thankful for their partnership."
Charles Trapp
October 4, 2023
"I had a wonderful personal conversation with my agent and felt at home in the office. We had great rapport and I am satisfied that my coverage is optimal. I look forward to our next visit."
holly deutsch
August 17, 2023
"Staff is personable, friendly, and knowledgeable!"
Jake Walker
August 10, 2023
"Nathan was nothing short of amazing. He is very knowledgeable, has very good insight, and was very clear in his answers for all of my questions!"
Brad Rolph
August 10, 2023
"I have been with Randy Bales State Farm Insurance Agency for around a decade now. They have always been available, even on weekends, when I needed information or help with a claim. They have a solid team that keeps you in the loop year round. Nate has been my representative for several years now. He is very knowledgeable and has excellent communication - very personable and easy to talk to! I feel hesitant in writing this review as service can diminish with a growing customer base, but they deserve the praise and have earned my loyalty. I'm sure they will be able to handle the extra workload anyway. 😉"
Cody Kopf
August 9, 2023
"I was at a dealership and needed to quickly switch policy coverage to the new vehicle. I called and spoke to Morgan who took some info and had new temporary cards I needed in less than 10 minutes!"
M
July 20, 2023
"Katie is extremely helpful and I'm so grateful that she works here!! Such a good insurance company"
Maddie B
July 19, 2023
"Morgan was amazing! Very kind and helpful. Was able to process my new lease information for renters insurance"