State Farm® Insurance Agent Randy Bales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marilyn Dehls
August 5, 2026
"Prompt and professional service from agent Terrie Hessler. Pleased with our experience"
"Always. Thank you!"
David Schwartz
July 30, 2026
"Very helpful, friendly and cooperative. Diana Solis Was extremely helpful I made it seamless for me to take care of the damage to my brand new automobile. Thank you very much."
Carol Williams
July 29, 2026
"Excellent service, I am so appreciative of the quick response to my insurance needs. Diana Solis you are the best!"
"Thank you for noticing Katie’s attention to service. You are very kind. "
Stephanie Enriquez
July 27, 2026
"Katie is always extremely professional and comprehensive in her information and communication. I appreciate working with the Randy Bales team!"
"👍🏻"
Cindy Krut
July 24, 2026
"All of my questions were answered by Terrie. Terrie was very professional, but yet Friendly."
Ben Saheb
July 22, 2026
"Love this team!"
"Thank you"
Bri Bergh
July 13, 2026
"Such an amazing office to have your policies with. Diana is so helpful and took care of everything for me today. Highly recommend this office if you are wanting great / easy customer service! Thank you Diana for being so kind and patient!"
"Bri, we are thankful for your customer loyalty as well. "
Myers Samuel
July 13, 2026
"Abigail was knowledgeable, helpful, friendly and well-trained on the computer, helping to keep our call timely while ensuring the customer is well-informed."
"Thank you. We only want top notch service. "
Sylvia Stuart
July 10, 2026
"Diana Solis at State Farm Insurance was so helpful with my needs, changes and concerns. She was kind, attentive and provided all the information I needed!"
"She’s pretty great isn’t she! Thank you for sharing. "
Mer13d
July 2, 2026
"Thank you, Diana for being prompt, thorough, and professional. I look forward to continue doing business with you!
- Current Policy Holder"
"Thank you the compliments to our customer service. We appreciate your kind words"
Mariah Miller
July 2, 2026
"Had a question about a billing issue in the app and gave them a call. Diana Solis was so kind and quickly fixed it! Appreciate people like that!"
"Real people real solutions! I love it. Thank you. "
Terri Bergh
June 24, 2026
"Very friendly staff with helping me with all my insurance needs. Terrie Hessler has been my go-to for all my question and concerns. If your looking for an agent to work with this is for sure my number one choice."
"Terrie works so hard to offer the best service and we are honored you have confidence in your insurance policies. "
Sharon Ross
June 16, 2026
"Let me tell you, Abigail was outstanding at helping me resolve my issues and payments. I’m so glad that she was available. Thank you, Abigail.!"
"We will always prioritize our customer understanding and assistance with payments. We want you to feel comfortable and confident in your coverage. Because of that only the best for your Sharon. 😁"
Ashley Jaime
May 28, 2026
"Super easy app to use and I can pay in advance without double paying comes straight out of my account which is a breeze. People are helpful also ."
"Thank you for the kind words."
Jesse Meyer
May 13, 2026
"Amazing!!!! Abby has the best customer service !! She went out of her way to help me doing extra steps that she didn’t have to do!! I can’t believe how awesome these people are!!!! Thank you so much guys!! Customer for life!!!"
"👆This is why you support local small business. Thank you for the kind words Jesse!"
M C
May 7, 2026
"Randy, Abigail, and the entire staff are always professional and quick to respond to our policy question and Insurance needs."
"We work to set the bar high. Thank you for the compliments on our service and communication. "
Carole R.
May 6, 2026
"I needed help with an insurance certificate and Abby helped within 5 minutes. Made my day!"
"Service when you need it! Thanks Carole!"
Dan Hardardt
May 4, 2026
"The team supporting this branch is top tier across the board…Nate, Katie, Diana, Abagail…you cannot go wrong with doing business with Randy Bales State Farm. Always responsive, detail oriented, and providing competitive rates. Thank you for all that you do!"
"Hot damn, this from taking questions on the weekend isn’t it. 😎 the man lists half the staff to say thank you, I like it. "
Michael McG
May 1, 2026
"Nate was the gentleman I talked to. He was fantastic! He helped me compare my homeowners insurance with the insurance carrier I presently had with regard to my four rental properties in Colorado and was very transparent on what he could do for me. He's extremely honest and a great resource for anyone who is looking to lower their costs on their homeowners insurance!"
"He is the insurance machine. Thank you for appreciating the process and sharing the feedback. "
Dan T
April 30, 2026
"Abby was terrific today. She handled my policy change and actually is helping us save costs on our umbrella policy, which was unexpected."
"We are always looking for ways to conserve on rates, while maximizing your coverage. Thank you for noticing. 😊"
Kyleigh Calvin
April 30, 2026
"Abigail is so easy to work with and amazing!! Highly recommend ☺️"
"Thank you!"
Brooke
April 30, 2026
"Nate was great to work with! He guided me through the process and helped me secure a much better rate on my car insurance, definitely recommend :)"
"Thank you Brooke for the kind feedback. "
william lorimor
April 22, 2026
"Abby was a great help! We recently added my son to our insurance and Abby made the process super easy to get all the discount available to him. Would highly recommend her and the Bates team!"
"Thank you William. Our insurance team is here to serve you."
Mike MotoX
April 20, 2026
"Abigail, was very helpful and friendly, she was able to address my concerns in a very professional manner!"
"Love to hear this mike!"
Jill Adams
April 15, 2026
"Terrie was wonderful to work with"
"Thank you Jill!"