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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Westerberg

March 19, 2025

5  out of  5
rating by Jordan Westerberg
"Cannot recommend this group enough. Randy and Nate are legit and saved me a ton on my Tesla MY and renters when no other insurance company could come close to matching their policy premiums."
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Trent Mitchell

March 14, 2025

5  out of  5
rating by Trent Mitchell
"The Staff at Randy’s office are always prompt, friendly and helpful. I appreciated Terrie’s call just to update me that my car insurance rate was decreasing today."
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Derrick Sandoval

March 14, 2025

5  out of  5
rating by Derrick Sandoval
"Terrie was incredibly knowledgeable, patient, and took the time to explain everything in detail. Thank you!"
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J Richard

March 14, 2025

5  out of  5
rating by J Richard
"I appreciate Diana assisting me with billing questions and troubleshooting my online set up! Thank you!"
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Frank Horning

March 14, 2025

5  out of  5
rating by Frank Horning
"Morgan, Nate, and Diana are outstanding, working effectively and professionally to provide important and timely insurance coverages. Very glad to work with them and Bales…a great customer experience that goes a long way in receiving our business!"
We responded:
"Two way street Frank. Thanks for being the same as a customer. It makes it easy to serve you. "
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Hailey Hayes

March 13, 2025

5  out of  5
rating by Hailey Hayes
"I recently had the pleasure of working with Terrie for my car insurance needs, and I couldn't be happier! She was incredibly knowledgeable, guiding me through the options with ease and ensuring I got the best coverage for my situation. Terrie's professionalism and attention to detail made the entire process smooth and stress-free. I highly recommend her to anyone in need of insurance assistance. Five stars all the way!"
We responded:
"Insurance is dialed in!"
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Teri DiPiazza

March 13, 2025

5  out of  5
rating by Teri DiPiazza
"Katie was amazing! Very helpful with questions on my insurance."
We responded:
"Thank you for the feedback."
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Nick Jamieson

March 11, 2025

5  out of  5
rating by Nick Jamieson
"Terri was very helpful in changing some documents for me😊"
We responded:
"Thank you for letting us take care of the service side and keeping up with your polices. "
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Dakota Wentworth

March 5, 2025

5  out of  5
rating by Dakota Wentworth
"Awesome staff and experience. Kaite and the team are great"
We responded:
"Thank you Dakota! "
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Janet Finley

March 4, 2025

5  out of  5
rating by Janet Finley
"Morgan was most professional and knowledgeable with my HOA questions. She always gave a rapid response and was always friendly. It made my day to work with her."
We responded:
"HOAs are her specialty 😁 thank you!"
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benjamin watkins

March 4, 2025

5  out of  5
rating by benjamin watkins
"Always helpful. They get the job done for you"
We responded:
"Thanks Ben!"
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Dennis Strachota

March 3, 2025

5  out of  5
rating by Dennis Strachota
"Diana Solis knew exactly what I needed and obained it from corporate State Farm within an hour."
We responded:
"We will always strive for great communication and fast processing through our office. Thank you for helping us on your end Dennis. Makes it easy to make the best for you. "
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Schlitt Family

March 3, 2025

5  out of  5
rating by Schlitt Family
"Diana was GREAT! She got me a quote in minutes and the rate was far better than any other provider I called! Can’t recommend this office enough"
We responded:
"We know you want the best, and efficiently. Thank you for supporting our agency. "
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Claudia Palacios

March 1, 2025

5  out of  5
rating by Claudia Palacios
"Diana and Katie very professional and efficient"
We responded:
"Great feedback! Happy to hear."
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Ashley Jaime

February 25, 2025

5  out of  5
rating by Ashley Jaime
"Super easy app to use and I can pay in advance without double paying comes straight out of my account which is a breeze. People are helpful also ."
We responded:
"Thank you for the kind words."
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Nathan Schrimp

February 24, 2025

5  out of  5
rating by Nathan Schrimp
"Katie was extremely helpful, quick and efficient with updating our auto policy!"
We responded:
"Fast on the insurance! Thank you Nathan."
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Willie Belter

February 24, 2025

5  out of  5
rating by Willie Belter
"Katie helped me out quickly and accurately with insurance information that was beneficial for when I buy a new car and trade several older cars in which will help me with my buying decision should I choose to purchase a new car!"
We responded:
"Happy to help thank you for the great communication. "
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Devon Hargrave

February 21, 2025

5  out of  5
rating by Devon Hargrave
"Had a great call with Diana she made switching vehicles on my insurance a breeze."
We responded:
"Best of luck on the road trip with the new car. "
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Joel Dakin

February 20, 2025

5  out of  5
rating by Joel Dakin
"Morgan was great to work with today! I recently moved to Colorado and needed to get a new vehicle insured while at the dealership. She was quick, informative, and helped me get this taken care of immediately."
We responded:
"Thank you Joel for letting us help!"
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PM M

February 18, 2025

5  out of  5
rating by PM M
"Katie is amazing with her quick and accurate answers to my questions regarding home and auto insurance, deductible comparisons, claims process and logistics. She is truly an advocate to the insured. Thank you Katie!"
We responded:
"Appreciate the kind words "
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Keith Frausto

February 18, 2025

5  out of  5
rating by Keith Frausto
"Great service from Katie today!"
We responded:
"Thanks Keith. "
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Shane Lamberty

February 18, 2025

5  out of  5
rating by Shane Lamberty
"Randy's team is great and always willing to help with promptness and attention to detail."
We responded:
"Thanks Shane."
Profile photo of Joanne Fields

Joanne Fields

February 17, 2025

5  out of  5
rating by Joanne Fields
"I appreciate Morgan and the Randy Bales team for their continued support of my insurance needs. Whether I need to update my vehicle coverages or ask for a review of my policies, I know they will be there to help. Morgan was great at assisting in vehicle changes and making sure to follow up when additional information was needed."
We responded:
"Thank you Joanne!"
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Frank Quijas

February 15, 2025

5  out of  5
rating by Frank Quijas
"I've had to call your office quite a few times this week and I just want to say that Katie Plendl went out of her way to help me and make a bad situation all work out for me. She is an asset to your office and is always very kind and helpful."
We responded:
"Very happy to help with your insurance always frank."
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Ashley Alcarez

February 13, 2025

5  out of  5
rating by Ashley Alcarez
"I called in with a list of things I needed help with. Diana was amazing and answered all my questions."
We responded:
"Dialing in the insurance coverage makes us happy!"